FAQ

PRODUCTS

How do I prepare the dishes?

Microwave: Heat the dish in the microwave at maximum power (max. 1000W) for 4 minutes. When the valve whistles, wait another 20 seconds, then remove the bowl and enjoy.

Pan: Open the bowl, put the filling in a pan and heat for 7 to 10 minutes on medium heat.

How long can the products be kept?

After opening the packaging, the dish should be consumed within 3 days. The exact best before date can be found on the product label.

DELIVERY

How much does delivery cost?

Deliveries in Germany have a fixed price of € 5.45. The price for deliveries in Europe varies depending on the Zone.

How long does the delivery take?

As soon as your package is dispatched, you will receive the tracking number by email with which you can check the delivery status. The average delivery time is 2-3 days.

Can I order within Europe?

Sure, there is a price overview under shipping.

Can I send deliveries to packing stations?

Unfortunately not. Since these are foods that need to be kept at a certain temperature, they can only be sent straight to your home.

How do I cancel an order?

Fill our contact form out. We will then take care of the cancellation of your order.